Job Description
Interim Head of Enterprise Technical Services
Reading or Havant (Hybrid)6-Month Contract (Inside IR35)Competitive Day Rate
Overview
We're supporting a leading utilities organisation in the search for an Interim Head of Enterprise Technical Services to provide critical leadership during a period of transition.
This is a senior, Director-level role with end-to-end accountability for enterprise IT and OT services that underpin essential infrastructure. You'll play a key role in ensuring operational stability, resilience, and service continuity across a complex technology estate.
The Opportunity
This is a hands-on leadership assignment, not an advisory role. You will step in to lead from the front, taking ownership of live services and acting as the senior decision-maker during major incidents.
Key Responsibilities
* Own the day-to-day operation and resilience of enterprise technology services, including:
o Cloud platforms
o Infrastructure & datacentres
o Networks & connectivity
o End User Services
o IT / OT integration
* Act as senior operational authority during major incidents
* Lead and manage senior Heads of Function across Cloud, Platforms, and End User Services
* Oversee a multi-supplier / SIAM operating model, ensuring performance and accountability
* Manage operational risk, service performance, and regulatory compliance
* Work closely with senior stakeholders across Technology, Security, Commercial, and Finance
* Ensure a smooth and structured transition to a permanent hire
What We're Looking ForEssential
* Proven experience operating at Director or Head-of level in enterprise environments
* Strong background in IT operations, infrastructure, and cloud services
* Experience in regulated, safety-critical, or high-availability environments (e.g. utilities, energy, telco)
* Track record of leading large-scale technical teams and senior leaders
* Experience owning major incidents and high-risk operational decisions
* Strong supplier and service management experience (multi-vendor environments)
* A hands-on, accountable leadership style
Desirable
* Experience in utilities or Critical National Infrastructure (CNI)
* Exposure to IT / OT convergence
* Experience working within SIAM or complex supplier ecosystems
* Prior interim leadership assignments
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.