Donard Recruitment is currently recruiting for an Operations Manager on behalf of our client, a UK-wide care provider, for the South Wales/Bristol area (this is a home and field based post).
Requirements
* Communicative English, both verbal and written
* Must hold a valid, in date full UK driving licence & have access to own car
* Experience in conducting investigations, disciplinary hearings, return to works etc.
* Good report writing skills
* Previous experience working within a care environment
Job Duties
* Supervise and manage a maximum of 15 clients, including the teams of Personal Assistants and where applicable, Care Co-ordinators, providing supervision & role development
* Undertake ‘return to work’ interviews with staff following periods of sickness
* Conduct and record field visits with each client as appropriate but at least monthly
* Work with the Clinical Nurse Managers and Clinical Assessors, contribute to the identification of training needs for staff and ensure training reflects developments in care delivery and management
* Support the recruitment and be involved in interviewing/induction processes
* Work with a Clinical Nurse Manager, undertake Risk Assessments and other assessments for clients and their homes as delegated by the Regional Manager or Regional Clinical Lead
* Assist the Clinical Nurse Manager with Hospital Discharge arrangements
* Ensure that clients, families and informal carers (i.e. friends and family) remain central to our services
* As required by the Senior Operational Manager or Regional Clinical Lead, prepare reports for reviews of the service and packages
* Maintain budgetary responsibility (including the control of agency spend) for allocated client packages
* Conduct disciplinary hearings into non-clinical incidents
* Work with the recruitment and HR functions to ensure policies and procedures are followed to enable proper administration of all Right to Work, DBS employment checks and all regulatory compliance
* Ensure that the team’s activities are fully compliant with the Health and Social Care Act; and conforms in all respects with the standards and requirements of CQC
* To be on call as part of a rota to ensure resource management of clients is maintained and other operational emergencies are appropriately managed, an on-call allowance will be paid
A full job description is available on application.
Additional Information
* Hours of work: 37 hours per week – Monday – Friday, 8.30am – 5pm.
* On call rota basis – 1 week in 7.
* Applicants must be prepared to do on call evenings & weekends on a rota system with the other management teams, which is 1 week out of 7.
* Company pension scheme
* This vacancy is a permanent contract.
If this vacancy is of interest to you, please give Charlotte a call on 01216671217 to discuss.
#J-18808-Ljbffr