Overview
Location: Glasgow
We are hiring for roles including Part-Time Dental Receptionist and Trainee Dental Nurse/Receptionist in well-established dental practices in Glasgow (Milngavie and Mount Florida). No previous dental experience is needed for the trainee position with emphasis on learning and progression. The roles involve customer-facing duties, reception responsibilities, and support for dental team operations.
Responsibilities
* Liaise with dental staff to ensure smooth daily operations.
* Act as the first point of contact for guests/patients, delivering an exceptional experience and warm welcome.
* Handle reception duties and manage incoming calls and enquiries.
* Monitor workspace cleanliness and safety; raise service tickets as needed.
* Ensure meeting rooms are booked, prepared, and kept tidy; set up rooms prior to meetings.
* Assist with restaurant or other front-of-house duties where applicable, including keeping areas clean and serving customers where required.
* Familiarity with property management or booking systems (e.g., Condeco) is advantageous.
* Experience with or knowledge of dental or medical software is beneficial; EMIS and Docman knowledge is an advantage.
* Support practice administration and contribute to a positive team environment.
Qualifications
* Strong interpersonal, verbal, and written communication skills; excellent telephone manner.
* Ability to use computer-based systems; willingness to learn dental software and practice management tools.
* Excellent organizational skills with the ability to manage a varied workload and pay attention to detail.
* Well-presented, motivated, and able to work independently and as part of a team.
* Previous reception or administration experience is desirable, and prior veterinary or dental environment exposure is a plus but not required for the trainee role.
* Motivation for dental nursing, customer service, and working in a dynamic team.
Job Details
* Job Type: Part-Time, Variable Hours
* Salary: Competitive Salary - Based on Experience
* Job Type: Full-time
* Expected hours: 15 – 40 per week
* Schedule: Monday to Friday
* Supplemental pay types: Performance bonus
* Ability to commute/relocate: Glasgow: reliably commute or plan to relocate before starting work (required)
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