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Personal advisor - ref: ch10025

Walsall (West Midlands)
Walsall Council
Personal advisor
Posted: 26 February
Offer description

Personal Advisor (2 posts) - Ref: CH10025
G7: £35,412 - £38,220 per annum.

What are we looking for?

We are looking for passionate, committed, and resilient Personal Advisors who believe in the potential of young people and are dedicated to helping care leavers thrive as they move into adulthood.

You will be someone who can build trust, communicate with clarity and empathy, and work alongside young people to support their education, employment, housing, and independence. You'll understand that care leavers often face complex challenges, and you'll bring patience, creativity, and a genuine young‑person‑centred approach to every interaction.

About the job:

As a Personal Advisor, you will play a vital role in supporting care leavers and unaccompanied asylum‑seeking young people as they transition into adulthood. You'll act as their consistent point of contact, ensuring they receive the right advice, practical help, and emotional support to build independence, confidence, and stability.

You will work with young people aged 17–25, helping them access education, training, employment, housing, and financial entitlements. A key part of your role will be reviewing Pathway Plans, ensuring each young person is at the centre of their plan and actively involved in decisions about their future.

This is a hands‑on, dynamic role that requires a flexible approach including occasional evening work and the ability to travel across the borough and further when needed.. You'll keep accurate records, follow established policies and procedures, and ensure young people receive safe, ethical, and high‑quality support.

About you:

You're passionate about supporting young people and standing up for their rights. You listen without judgement, understand their experiences, and help them build confidence to find their own solutions. You stay calm, flexible and resilient in challenging situations, bringing a steady, supportive presence. With a positive, can‑do attitude, you take responsibility for your work and development. You value equality, diversity and ethical practice, and you communicate openly and respectfully to build trust.

If you would like to know more about this role, please contact: Pal Edwards ( )

View Job Description and Employee Specification

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.

We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.

At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your 'Supporting Information' – reflects your own voice.

Closing date for applications: 6th March 2026

Interviews will be held on 11th March 2026

Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children, young people and vulnerable adults.

Note: Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas.


Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.

Living in Walsall

Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

Walsall Council is committed to Safer Recruitment.

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

Social Work Matters - Children's Social Worker Recruitment

Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.

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