Overview
Head of Supporter Engagement for an organisation in partnership with Harris Hill. This is a pivotal leadership role within a growing fundraising team, overseeing a public fundraising programme currently generating around £1m, with a target to grow to £1.8m in the coming years.
Responsibilities
* Lead and inspire a team of seven, including three direct reports (Community Fundraising Manager, Individual Giving Manager and Database Manager).
* Drive strategy and innovation across individual giving, community fundraising, lottery, challenge events and legacies.
* Champion supporter experience, ensuring donors and fundraisers feel engaged, valued and motivated.
* Use insight, data and creativity to develop engaging campaigns and products, diversifying and growing income streams.
* Contribute as part of the senior fundraising leadership team, helping to shape the wider fundraising and communications strategy.
About You
We’re looking for someone who can bring:
* Significant experience across individual giving, supporter engagement and/or community fundraising.
* Proven success in growing income and leading high-performing teams.
* A strong understanding of supporter journeys, donor acquisition and retention.
* Excellent leadership and line management skills, with the ability to inspire, coach and develop staff.
* Strategic thinking, creativity and the ability to turn ideas into successful campaigns.
Key details
* Salary: £49,976 - £55,000
* Contract: Permanent, full-time (37.5 hours - flexible working considered)
* Location: North London office, with hybrid working (up to 2 days remote)
* Reports to: Director of Fundraising & Communications
* Team size: Seven (three direct reports)
How to apply
This is an exciting opportunity to take ownership of a diverse public fundraising programme and lead a talented, ambitious team as income continues to grow. To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience. For a full job description and details on how to apply, please contact Hannah at Harris Hill on hannah.laking@harrishill.co.uk
Harris Hill is a certified B Corp and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Diversity and inclusion
This role description does not imply anything about eligibility for any position or employment. Harris Hill is committed to equal opportunity in employment and to keeping information about applicants confidential.
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