The post holder will report to a Fund Administration Manager and will work as part of an experienced Fund Administration team to assist with the day-to-day operation and servicing of the Company’s clients.
They will be responsible for the smooth, day-to-day administration of their assigned clients and will be required to follow procedures to achieve set objectives and meet service level agreements for those specific clients.
Main responsibilities
* To liaise and communicate accurately, clearly, and on a timely basis with clients and other professional advisers as required to address basic queries and provide updates on fund activities.
* To take responsibility, with assistance from the wider team, for being the immediate point of contact for specified clients.
* To deliver excellent client service at all times and escalate promptly any issues arising to the Fund Administration Manager.
* To develop a good understanding of the nature of client activities and transactions and knowledge of the broader services provided by Ocorian.
* To assist with the opening and operation of bank accounts on behalf of the fund and other entities, as instructed by the Investment Manager and in accordance with agreed control procedures.
* To arrange approval and payment, on behalf of the fund and other entities, of all invoices, fees, and expenses payable, in accordance with agreed control procedures and budgets.
* To arrange the timely transfer of funds, including for investment activities, within the required deadlines, ensuring transactions are in accordance with relevant agreements.
* To monitor bank accounts to ensure successful payments and liaise with the banks to resolve any difficulties or delays.
* To submit VAT returns to HMRC on behalf of clients and the wider Ocorian group.
* To assist with anti-money laundering (AML) and customer due diligence (CDD) checks as part of new fund onboarding, to verify the customer’s identity and assess their risk profile.
* To assist with providing administrative support for the winding-up of fund entities.
* And any other duties reasonably required for this role.
Qualifications
Knowledge, skills, and experience
* Excellent attention to detail to avoid errors and discrepancies.
* Clear and effective communication skills.
* Proficiency in Microsoft applications, particularly MS Word, Excel, Outlook, and willingness to learn financial software tools for fund administration tasks.
* Fund administration experience is an asset but not essential, as full on-the-job training will be provided.
Competencies
* The ability to work on own initiative and as part of a team.
* Professional interaction with colleagues at all levels.
* Ability to identify and resolve fund administration issues efficiently.
* Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Additional Information
All staff are expected to embody our core values:
* CLIENT CENTRIC – Clients are at the center of our world, and we’re committed to providing expertise and solutions to meet their complex challenges.
* AMBITIOUS – We aim high, think and act globally, and seize opportunities to delight clients and support colleagues worldwide.
* AGILE – We act on initiative to get things done, keeping things simple, efficient, and effective.
* COLLABORATIVE – We ask questions, collaborate to find solutions faster, and share successes.
* ETHICAL – We behave with integrity, build trust through responsible actions, and foster honest relationships.
We are an equal opportunity employer. Please contact us at [email protected] if accommodations are needed during the application process. All applicants will be considered without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability status.
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