Electrical Field Service Engineer
Location: South London
Sector: EV Infrastructure
Salary: £39-50,000 Plus Company Vehicle and Fuel Card
Job description
An organisation is seeking an Electrical Field Service Engineer to commission, maintain, fault-find and repair EV charging equipment across the UK, including AC chargers, Rapid DC, Ultra, and High-Power Charging (HPC) units.
This role suits a hands-on engineer with a strong electrical background who can work autonomously on customer sites, delivering reliable, high-quality technical support. The Field Service Engineer will help ensure charging assets remain safe, compliant, and performing at their best, meeting both company and client expectations.
The work will take place in a range of environments, including outdoor locations and occasional confined spaces. Travel is required, with some overnight stays.
Essential
NVQ Level 3 Electrical qualification
Minimum 2 years’ experience in a field-based engineering role (commissioning, maintenance, or repair of electrical systems/equipment)
Proven ability to work independently on client sites, diagnosing and resolving issues without direct supervision
Experience working in SLA-driven environments
Competent with basic test and measurement tools (e.g., multimeters, voltage testers)
Strong fault-finding and problem-solving skills, including complex technical diagnostics
Confident communicator with good customer-facing skills
Effective time management, particularly when travelling between sites
Full UK driving licence with 6 penalty points or fewerDesirable
BS7671:2018 (18th Edition Wiring Regulations)
City & Guilds 2391/2394 Testing and Inspection
Experience within EV charging, renewables, or power electronics
EV charger certification or manufacturer training
Practical experience commissioning/maintaining Rapid DC, Ultra and HPC chargers
Ability to read and interpret schematics and technical manuals
Understanding of analogue and digital electronics/components
Strong awareness of electrical hazards and on-site H&S requirementsKey responsibilities
Coordinate with Service Coordination and Operations teams to ensure accurate job data capture and timely service reporting
Commission, configure and hand over AC and Rapid DC chargers on customer sites
Complete set-up, testing and verification to confirm safe operation and standards compliance
Work alongside project management and installation teams to integrate charging systems with customer infrastructure
Keep company tools, assets and test equipment in good condition, reporting defects immediately
Carry out routine and preventative maintenance to maximise uptime and performance
Diagnose and resolve faults across electrical, mechanical and software-related issues
Perform diagnostics, firmware updates and calibration as required
Replace defective parts (and occasionally complete charger units), ensuring repairs follow manufacturer guidance
Provide on-site technical support and user guidance/training to customers
Respond promptly to service requests and maintain clear, professional client communication
Log all service activity, repairs, maintenance actions and customer interactions within the service management system
Follow all safety procedures, company policies and site rules while working in the field
Ensure compliance with applicable electrical codes and standards during commissioning and maintenance
Participate in required safety training and certificationsBenefits
Structured career progression framework
Company van and fuel card
Overtime opportunities
30 days annual leave (inclusive of company shutdown days)
Travel subsistence provided
Discretionary company performance bonus
BUPA healthcare (after 6 months)
Salary sacrifice pension scheme (8% total)
Salary sacrifice EV car scheme and charger installation
Salary sacrifice holiday purchase scheme (up to 5 days)
Enhanced family-friendly policies
Benefits platform with a wide range of discounts and services
Long service awards