Overview
Pay -
16-17 - £7.55 per hour.
18+ - £12.21 per hour.
Your local store is looking for a minimum 12hrs per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are our foundation; a wonderful team of people right at the heart of our stores. With customer focus as the number one priority, our Sales Assistants are the first point of contact for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression so they will return again and again.
What you'll be doing
The role involves being trained in all aspects of customer-facing store life:
* Tills – Serving customers with purchases or returns, checking that all items are complete, and that fragile items are packed securely to ensure they arrive safely.
* Shop floor – Assisting customers in finding products and providing excellent, memorable service to foster customer loyalty and a love for our products and team.
* Hosting – Using our iPad systems to order products for delivery if customers can’t find what they’re looking for. Training will be provided to create bespoke curtain and blind orders and to style departments like bedding displays to inspire customers and help them select perfect items.
* Stock and Delivery – A physical role involving some heavy lifting. Responsibilities include merchandising, updating price changes, tidying the store after busy days, taking deliveries, checking stock, placing orders, and replenishing stock on the shop floor, always considering customer needs.
What we'll look for in you
* Our colleagues work together to support and encourage each other to create a fantastic work environment that feels like home.
* Confidence and empowerment in your role, along with a sociable nature and enthusiasm for working in a growing retail environment to deliver memorable customer experiences.
* A love for helping colleagues and contributing to the team by reporting regularly to team leaders and store management.
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