Begin your technical career with a leading provider of specialist medical technology · Gain hands-on experience across service, diagnostics, and customer support
· Develop in a supportive team environment with structured training and clear progression
This organisation supplies advanced medical and aesthetic equipment to healthcare professionals across the UK. Known for its high standards in product quality and customer support, it offers a collaborative workplace where junior talent is nurtured through structured learning and real-world exposure. With a focus on service excellence, innovation, and continuous improvement, it provides a strong platform for technical development.
About the Role: Junior / Graduate Service Technician
This office-based role supports technical service operations across a diverse product range. It offers an excellent foundation for those seeking a career in medical device support, technical diagnostics, or field service engineering. The position includes responsibilities spanning customer service, product servicing, repairs, and case management, offering insight into both technical and commercial functions.
Support service case triage and daily operations alongside product engineers
· Respond to service-related queries via phone, email, and live chat
· Handle equipment preparation and maintenance for events and field use
· Clean, test, and replenish returned equipment to ensure readiness for deployment
· Maintain accurate inventory levels and service documentation
· Prepare customer quotations and invoices for service and repair work
· Learn diagnostics, servicing, and minor repair procedures under supervision
· Participate in internal training sessions and contribute to continuous improvement
Genuine interest in technical products, servicing, and repair
· Confident using digital tools and learning new systems
· Basic understanding of electronics or mechanical systems (desirable)
· Familiarity with CRM systems (desirable)
· Relevant qualification in engineering field (ideally degree qualified)
Full-time, Monday to Friday, 08:30-17:30
· Comprehensive internal training programme
· Clear progression path toward specialist or field service roles
· Office-based role in Watford