Head of IT - Up to £65,000 - Southampton Principal IT are working with a well-known and industry leading MSP who provide IT services to businesses that are looking for an experienced head of IT to join their team. This is a hands-on leadership role, responsible for overseeing all aspects of infrastructure, cybersecurity, networking, and business systems, while managing a talented in-house IT team. You'll also play a key role in the organisation's roadmap to AI implementation, ensuring that IT strategy and operations are aligned with wider business objectives. The Role As Head of IT, you'll be responsible for the strategic direction, management, and delivery of IT services across the business. You'll ensure the security, resilience, and efficiency of systems while developing the team and driving continuous improvement across technology functions. Core Responsibilities Technical Leadership & Escalation Act as the highest technical escalation point for the service desk and field engineers Troubleshoot complex issues across networking, cloud, security, and endpoint systems Provide guidance on best practices, architecture decisions, and solution design Mentor engineers and support their technical developmentProject Delivery & Technical Implementation Lead technical projects: migrations, deployments, upgrades, cloud transitions Scope and design solutions in collaboration with account managers Ensure proje...