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Customer service consultant: digital banking & fraud

Diss
HSBC
Customer service consultant
€26,000 a year
Posted: 1h ago
Offer description

HSBC in Diss is hiring a Customer Service Consultant to provide exceptional service while educating customers on digital banking platforms. You will take ownership of customer inquiries, support those in vulnerable situations, and ensure a positive experience. The role requires excellent communication and empathy skills. The position offers a salary of £26,000 plus a performance bonus, extensive holidays, healthcare, and a pension scheme.
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