PRINCIPAL ACCOUNTABILITIES:
Your key responsibilities will include, but not be limited to:
1. · Production Operations & Customer Service
2. · To provide leadership for the site Team and Line Leaders
3. · Follow the Operational Strategy
4. · Ensure compliance to Company and Legal requirements of H&S and Quality
5. · Liaise with other key department managers in logistics-based operations, to ensure co-pack operations are run efficiently
6. · Effectively manage client expectations to deliver a reliable co-pack service.
7. · Ensure production process efficiency targets are communicated and met
8. · Attend customer review meetings when required
9. · Ensure that labour efficiency targets are met
10. · Fully utilise systems available to drive Continuous Improvement in all areas of the operation
Health & Safety
11. · Work with Regional and Group safety manager on implementing Health and Safety management system for the depot.
12. · Monitor and manage the safety systems and training to ensure sites can effectively manage and report on health and safety areas.
13. · Attends site health and safety meetings, providing feedback as necessary
Quality
14. · Ensure a robust QMS is maintained across co-pack operations.
15. · Establish internal capability to protect business identity and client brands.
16. · To manage site team in order that core KPIs (Health and Safety, Quality and performance) can be achieved.
17. · Manage site to achieve budgeted requirements and adopt continuous improvement.
18. · Support Operations Manager with achieving commercial vision.
19. · Ensure Food/Product safety and Quality standards are implemented and maintained including adhering to all MHRA guidelines.
20. · Implement and maintain GMP and GDP standards on site.
Colleague Management
21. · Conduct disciplinary and grievance hearings in accordance with the companies’ procedures, and taking guidance from the HR manager when necessary
22. · Manage staff issues to prevent issues being escalated
23. · Set and monitor KPI’s of key Team and Line Leaders
24. · Conduct and take part in performance reviews (PDP’s) – including setting KPI’s for Team/Line Leaders
25. · Coach, support and mentor colleagues within the sites and support the development of an empowering culture through employee engagement.
Skills/Competencies Required:
26. · Ability to communicate in a positive and clear manner
27. · Ability to act as a role model for new ways of working
28. · Listen and encourage new ideas from others
29. · Experience of managing a team
30. · Ability to plan organise and prioritise work to strict deadlines
31. · Ability to plan workload and make best use of resources
32. · A commitment to respond to changing customer needs
33. · Contribute to and support new ways of working to increase efficiencies to respond to customer needs
34. · Recognises and promotes the importance of continuous improvement
35. · Displays a positive attitude to change
Knowledge/Training Levels
36. · Experience of working within a production environment
37. · Preferably food or packing experience
38. · Experience of working in warehousing operation
Key Performance Indicators (KPI’s)
39. · Site targets
40. · Resource management
41. · Quality
42. · H&S
43. · Waste targets
44. · Training
45. · Meet standards required for internal and external audits
46. · Manage integrated management system