As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system Salesforce.
WHAT DO WE OFFER?
At Hilti, you will be part of a passionate and inclusive global team with a caring and performance-driven culture. We support your growth and recognize your results through:
* Extensive onboarding & training, plus company-wide events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* A minimum 10% salary increase after two consecutive years of high performance via our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Key qualities for an Account Manager include:
* Customer-facing or sales experience in any industry.
* Solution-oriented mindset to uncover customer pain points and needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Motivation and drive to succeed and overcome challenges.
* Curiosity and passion for learning and growth.
* Excellent organizational skills to manage time and priorities independently.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates on your license if applicable.
WHO SHOULD APPLY?
We welcome candidates from all backgrounds, including those with no prior sales or construction experience. Success at Hilti depends on teamwork and ability, not background. Please apply for only one role, and the team will assign you where your skills fit best.
Click 'Apply Now' to upload your CV and answer brief questions. The process takes around 90 seconds. If eligible, you will complete an online assessment and a short pre-recorded video interview—please check your junk mail for these communications.
For application support, contact [emailprotected]. The process includes an initial interview with a Regional Manager, a day-in-the-life 'field ride,' and a final interview with a Sales Director. Expenses for travel will be reimbursed.
If no roles match your profile currently, we will keep your details for future opportunities and stay in touch.
Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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