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Account management support coordinator

Sunderland
Occupop
Support coordinator
€30,000 a year
Posted: 8 June
Offer description

The Backbone of our Sales Success

Are you an Excel wizard who turns complex data into clear stories? Do you thrive in a fast‑paced environment where your organizational skills keep a high‑performing field team on track? If so, we want to hear from you!


About the Role

* Be the Data Guru: Use your advanced Excel skills (VLOOKUPs and Pivot Tables are your best friends) to track KPIs, identify trends, and create the dashboards that drive our strategy.
* Fuel the Field Team: Act as the primary internal contact for our sales reps, preparing professional customer collateral and ensuring they have everything they need to win.
* Master the Onboarding: Manage the end‑to‑end setup for new accounts, ensuring our CRM (Monday.com) is flawless and customer records are pin‑sharp.
* Drive Engagement: Occasionally pick up the phone to connect with customers, supporting department initiatives and building momentum.


About You

You are detail‑oriented, commercially aware, and comfortable working with data in a fast‑moving sales environment. You enjoy solving problems, supporting colleagues, and bringing structure to complex workflows.


Qualifications

* Previous experience in a sales support, sales administration, or analytical role
* Advanced Microsoft Excel skills (Pivot Tables, VLOOKUPs, formulas, reporting)
* Strong analytical ability with experience interpreting sales data
* Excellent written and verbal communication skills
* High attention to detail and data accuracy
* Ability to prioritise multiple requests and manage competing deadlines
* Experience working with CRM systems (Monday.com or similar preferred)


Benefits

* On‑site parking
* Competitive salary
* Flexibility may be expected from time to time to meet specific operational events
* Excellent holiday allowance (pro‑rata)
* Private medical insurance
* Life insurance
* Ongoing professional development and training
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