Job Description
We are delighted to be partnering exclusively with The ExtraCare Charitable Trust in Coventry to recruit a Business Analyst on an initial 12 month fixed term contract into their Connect (Housing Management) Programme. The role is paying £45,000, plus benefits, inclusive of hybrid working.
The ExtraCare Charitable Trust is a registered charity established in 1988, based in Coventry. They employ 1250 staff, with a turnover of over £60m plus over £70m of property sales, offering 4199 homes for older people.
Their vision is 'Better Lives for Older People' and their mission is to 'Create sustainable communities that provide homes older people want, lifestyles they can enjoy and care if it is needed.'
To deliver their vision and mission they essentially do three things:
* Develop new villages.
* Operate villages and schemes.
* Support their villages, schemes and their 'extra-care' model through fundraising, advocacy & research.
Their inspirational locations offer vibrant communities for over 55's that support a healthy, active and independent lifestyle in later years. Since 1988, ExtraCare has been the UK's leading not-for-profit pioneer for retirement living, opening 20 locations around their Midlands base and further South.
As a charity their surpluses are re-invested into charitable activities - helping them provide better services and support.
Business Analyst (Connect Programme):
* Understand business requirements from multiple stakeholders and prioritise them.
* Interpret business requirements and simplify them for easy analysis for management to make strategic business decisions. Create detail documentation of business requirements, processes, and solutions.
* Recommend solutions based on the requirements identified, create change management proposals, which can help increase productivity and align with ExtraCare's goals and strategies.
* Work in close collaboration with project/programme managers to implement solutions and ensure they align with business goals.
* Gathering intelligence from all levels of the organisation about business needs and ensure business requirements are optimised and accurately converted to technical requirements.
* Producing end-to-end business process models (including As Is and To Be and transitional states).
* Identifying risks in current and proposed IT systems.
* Evaluating business development and IT strategies to identify potential areas for improvement.
* Collecting, documenting business requirements and translating these into functional specifications and detailed test plans.
* Ensure plans are in place and processes are created to evaluate the impact of all changes made.
* Developing training literature and materials to speed up processes.
* Support in creating and maintaining standards and ways of working.
This post is subject to a satisfactory DBS disclosure where applicable, two satisfactory references, medical clearance and Home Office right to work clearance.
This job description will be reviewed annually.
Person Specification:
* Effective interpersonal skills to establish good working relationships with colleagues, stakeholders and contractors is essential.
* Ability to present a case persuasively upwards, downwards and externally in a confident manner.
* Ideally, you will hold a LEAN, IT and/or Change Management Qualification. An ITIL Foundation Certificate (or equivalent) will also be considered. Please note, qualified by experience will also be accepted.
* Experience in creating various functional specifications by defining the business's needs.
* A track record of redesigning business processes to improve performance and productivity.
* Ability to work on a large-scale system implementation project, such as a Housing Management System.
* Previous use of core business analysis tools and techniques including workshop facilitation, process mapping and requirements elicitation and documentation.
* Ability to understand the team's challenges and develop solutions and offer recommendations.
* Previous Housing sector experience is desirable.
* Use of Microsoft Dynamics solutions/ Power Apps and Power Platforms is advantageous.
* Commitment to equality, diversity and inclusion (EDI) and an understanding of the positive benefits for the Charity, its staff and residents of embracing EDI.
* Role models behaviours and act with the highest level of professionalism, integrity and confidentiality.
Salary Package:
* £45,000 per annum.
* Initial 12 month fixed term contract.
* 37.5 hours per week.
* 25 days annual leave, plus 8 public holidays.
* Buy & sell annual leave up to 5 days.
* SHPS defined contribution pension scheme.
* Sick Pay (cover increases with length of service.)
* Free Gym access at ExtraCare Villages.
* Flexitime Scheme.
* Life Assurance.
* Attendance vouchers for exemplary attendance £50 x 2 per year.
* Cycle to work scheme.
* Electric Car Scheme.
* Employee Assistance Programme (EAP) 24/7.
* Free parking at ExtraCare's main office (7 Harry Weston Road, Binley Business Park, Binley, Coventry, CV3 2SN) and all village locations.
EA First Ltd are acting as an Employment Agency for this fixed term contract vacancy.