Care coordinator

Join Our Award-Winning Team at GoodOaks that value and rewards the caring people who work with us! At GoodOaks, we're proud of the professional yet personal care that our carers provide. As an award-winning home care company, we strive to be the go-to provider of quality care by valuing, developing, and rewarding the dedicated individuals who work with us. We’re looking for a Care Coordinator to join our brilliant team in Reading . This crucial role ensures our clients receive exceptional care. The role involves organising schedules based on clients' requested call times and care professional availability, as well as maintaining effective communication with staff, clients, families, and professionals. This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care throughout Reading, Wokingham and Bracknell . What will you do? • Producing weekly rotas and care scheduling to ensure adequate provision of care Full management of carer availability and scheduling in ACP plus sorting sickness and absence cover Undertaking reviews and checks of calls to ensure schedules match reality Support payroll checking monthly to align rota and working to accounting • Undertake care visits if suitable cover can't be found to ensure consistency of service • Daily troubleshooting and problem solving inclusing call answers, branch admin and team support • Supporting and deliver the on-call out of hours service, share amongst the team • Assisting in the training and induction of new team members • Facilitating Good Oaks in providing a continuous and reliable service Who are you? • You’re a highly organised and efficient co-ordinator with a people focused approach • You’re a strong communicator with all types of people and ability to remain positive • You are IT confident enabling effective scheduling, team contact and work planning • You’re highly reliable and able to foster a strong team ethos and keep morale high • You are growth focused and support continued development of yourself and the team • You are dedicated with high energy levels You're willing to undertake a DBS check to work with vulnerable adults What do we offer? •£27-29k salary including on-call bonus and annual pay review • 20 days holiday days offered plus bank holiday and time of in lieu Employee discounts through blue light card and free annual flu jab Access to our Virtual GP service • Supportive, professional and common-sense management and ongoing support • Paid induction training and continued training and development offered • Paid DBS check if required If you are ambitious, possess a positive attitude, and are eager to advance your career within our rapidly growing business, we would be delighted to hear from you.