Were looking for a Payroll Services Assistant to join our team where your work helps ensure that over 14,000 colleagues across the UK and Ireland are paid accurately and on time.
As a Payroll Services Assistant, you will play a key role in delivering timely and accurate payroll services for both 4-weekly and monthly pay runs through our managed service provider. Youll be working closely with a collaborative team, ensuring a smooth and compliant payroll process.
We uphold three core behaviours that guide all our actions: Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority. Care for Our Colleagues: We support each other to foster a workplace where everyone can thrive. Protect Our Pounds/Euros: We are committed to cost-efficiency and value, ensuring every penny counts.
As Payroll Services Assistant, you will:
* Support the processing payroll for a large, multi-site organisation (UK & Ireland), covering over 14,000 colleagues across various pay frequencies.
* Support diverse payroll processes across retail, distribution centres, and our Customer Support Centre.
* Input and maintain accurate payroll data, ensuring confidentiality and compliance with deadlines.
* Resolve colleague queries promptly and efficiently, collaborating with line managers for timely resolutions.
* Handle a range of payroll matters including statutory payments, absence, and auto-enrolment.
* Support continuous improvements to simplify processes and enhance service delivery.
The ideal candidate will have:
* At least 2 years experience working as a Payroll Assistant role with an managed service payroll provider for 3,000+ employees.
* Skilled in Excel (V-lookups, pivot tables, formulas).
* Experience with ResourceLink or a similar HRIS/payroll system is desirable.
* Strong communication skills and a customer-first mindset.
* Previous experience of payroll processes including statutory payments, absence, and auto-enrolment and manual tax calculations as required.
* A team-focused, solutions-driven approach and great attention to detail.
In return, we offer:
* Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue QUALIFICATION through our apprenticeship programme.
* Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
* Free On-Site Parking: Enjoy the convenience of free parking, making your daily commute hassle-free.
* Onsite Coffee Lounge: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks.
* Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience.
* Family-Friendly Benefits: Our comprehensive benefits are designed to support your and your familys needs.
* My Staff Shop: Gain exclusive discounts through our My Staff Shop portal, saving on various products and services.
* Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your familys future.
* Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
* Generous Holiday Allowance: Start with a generous leave entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually.
* Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.
We are an equal opportunities employer and welcome applications from all suitably qualified persons. Under the Equality Act 2010, we have a duty to make reasonable adjustments to our recruitment process to ensure that it is fair and accessible to everyone.
J-18808-Ljbffr