Job Description:
Enterprise Agile & Product Coach
London / Staines / Brighton –
Permanent
Full time – 37.5 hours per week
£75k - £85k DOE
We make health happen:
At Bupa, we help people live longer, healthier, happier lives — and make a better world.
We are seeking an experienced Enterprise Agile & Product Coach to support the development of agile and product‑led capabilities across UK Insurance. This role operates across teams, leadership groups and the portfolio, guiding the organisation towards more effective, scalable and customer‑centred ways of working.
You will work with senior leaders, product managers and cross‑functional teams to enhance delivery maturity, embed product thinking, and strengthen alignment between strategy, prioritisation and execution. You will contribute to creating a culture focused on outcomes, continuous improvement and empowered decision‑making.
How you’ll help us make health happen:
1. Provide enterprise-level coaching across teams, leadership and portfolio groups to embed effective agile and product-oriented practices.
2. Support leaders in developing agile and product-led mindsets, enabling improved strategic alignment and decision-making.
3. Guide teams as they mature their delivery practices and adopt product-centred planning and prioritisation approaches.
4. Deliver product coaching across the full product delivery lifecycle, including discovery, problem framing, hypothesis development and iterative delivery, commercial analytics, scale and maintain.
5. Coach and mentor Product Managers, helping to build organisational capability in product management.
6. Design and deliver training programmes, workshops and learning materials covering agile, product management and modern delivery practices.
7. Develop and support communities of practice to promote shared learning, knowledge exchange and consistent standards.
8. Champion psychological safety, collaboration and a coaching culture across the organisation.
9. Role model Bupa’s values and contribute to an environment where teams can deliver high-quality outcomes for customers.
Key Skills / Qualifications needed for this role:
10. Minimum of 5 years’ experience coaching teams and leaders in product delivery or product manager experience, including a proven record of improving delivery, collaboration and organisational capability and implementing a product operating model.
11. Demonstrable experience coaching agile at scale across multiple teams, portfolios and complex enterprise environments.
12. Substantial experience implementing a product operating model in previous organisations, including shaping structures, roles, governance and behaviours to support product led‑ delivery.
13. Strong background in product management or product coaching, including product discovery, hypothesis-driven development and backlog prioritisation.
14. Experience coaching product managers and cross-functional product teams across the full product lifecycle.
15. Agile coaching or recognised scaled agile qualifications (e.g., SAFe, LeSS, Nexus) are essential.
16. Excellent facilitation and presentation skills, with the ability to engage and support a range of audiences and maturity levels.
17. High emotional intelligence, with the ability to build trust, establish psychological safety and foster constructive team environments.
18. Adaptive coaching style with the ability to tailor approaches to context, maturity and organisational needs.
19. Proactive, curious and skilled at identifying root causes to support continuous improvement.
20. Confident, positive and approachable communicator who exemplifies Bupa’s values.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
21. 25 days holiday, increasing through length of service, with option to buy or sell
22. Bupa health insurance as a benefit in kind
23. Annual performance-based bonus
24. An enhanced pension plan and life insurance
25. Onsite gyms or local discounts where no onsite gym available
26. Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.