Premier Relocation offer Stress Free Moving - When moving home or relocating to another country it can be stressful for anyone but for our customers the requirement to move often comes with little or no notice to make the necessary arrangements. Premier Relocation is focused on supporting these needs. We deliver a suite of cutting-edge VIP relocation services, all designed to provide maximum benefit to you and your family. We are not looking for a special person to join our team Planning and Organization: Develop and manage a move plan, including packing, loading, shipping, and delivery schedules. Communication: Act as the primary point of contact for customers, updating them on the move's progress and addressing any concerns. Documentation: Handle paperwork, including customs clearance documents for international moves, and maintain records of the move. Logistics: Manage the logistics of the move, including coordinating with movers, shipping companies, and other vendors. Problem-Solving: Address any issues that may arise during the move, such as delays, damage, or lost items. Customer Service: Provide excellent customer service, ensuring customer satisfaction throughout the move. Coordination: Coordinate with various parties involved in the move, including customers, moving companies, and other vendors. Documentation: Maintain accurate records of all aspects of the move. International Moves: For international moves, handle customs clearance, manage port logistics, and coordinate with international agents. Inventory Management: Track and document items being moved, ensuring nothing is lost or damaged. Quoting and Invoicing: Prepare quotations and invoices for moving services. Ensure that all COD moves are paid in full before commencement date. Follow up on outstanding quotes and work with the management team on sales generation. Claim Handling: Assist with filing claims for lost or damaged items. Vendor Coordination: Ensure clear communication between the client and all service providers. Moveware -Ensure all information is completed and updated in MoveWare. Emails are imported and all key information / documentation is recorded on the system. Skills and Experience Experience of working in a similar environment Very organised and detailed Excellent written and verbal communications Good problem solving skills Customer Relations experience MoveWare experience an advantage but not necessary