The role
Internal Commercial Sales Executive
Salary – up to £30,000 + Generous bonus scheme + Healthcare benefits
Full Time position,
Permanent Contract
Location: Burntwood, Staffordshire
36 hours per week
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
About the Agency
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
An exciting opportunity has now arisen within the Lichfield & Atherstone Agency.
NFU Mutual's Lichfield & Atherstone agency is a well-established and high performing insurance agency based across two sites in Staffordshire & Tamworth with excellent transport links. The friendly and supportive team have a range of experience which combine to offer the best possible customer and business outcomes. This role is a chance for the right candidate to join us and contribute to our ongoing growth. In return we offer the opportunity for internal progression and a focus on continual colleague development.
About the role:
Working from our office within a new function within our sales team, you will be expected to prospect & convert commercial package insurance sales, prospect & build relationships with larger businesses with a view to introducing senior sales members to quote for their insurances and managing the diaries of face to face Commercial Sales Executives. You can be confident that our trusted brand will bring you opportunities to convert business. We are looking for a self-motivated, enthusiastic person, this role is aimed at individuals who is keen to develop their sales career further.
What we’re looking for
• New Business Development
Identify, contact, and convert new business opportunities within the SME package sized commercial sector. Build your own sustainable and profitable client base across the local area.
• Sales Planning & Prospecting
Conduct research into local businesses, market conditions, and competitors to identify and approach prospective customers. Use insight to develop and deliver a consistent sales pipeline.
• Client Engagement
Building relationships with large corporate prospects at a base level to build awareness of the NFU Mutual with the aim of introducing senior colleagues who can quote for their insurances.
• Cross-Selling & Collaboration
Identify opportunities to refer clients to other NFU Mutual services such as Financial Services (Protection, Pensions, Investments), Risk Management Services, and Health & Safety Consultancy.
• Agency Marketing & Community Engagement
Support the delivery of local marketing activity, including attendance at shows, events, and local networking opportunities to build your profile and the agency's brand.
• Customer Experience
Deliver exceptional service standards at every stage of the customer journey, always meeting or exceeding expectations.
• Compliance & Quality Standards
Ensure all activity complies with NFU Mutual’s regulatory requirements and Training & Competence scheme. Maintain accurate and compliant records of customer interactions and advice given.
• Continuous Learning
Take responsibility for your ongoing development, keeping up to date with product knowledge, market changes, and compliance expectations.
• Teamwork & Agency Contribution
Work collaboratively with colleagues across the agency to contribute to the overall success and customer experience.
• Other Duties
Undertake any additional tasks as required by the agents or line manager to support the agency’s operations and objectives.
About you:
Our commitment to you:
We have developed our initial training programme to suit the current circumstances, you will be fully supported through this period of learning
Benefits:
We offer a very attractive bonus scheme alongside other staff perks, including Bupa healthcare cover, pension contributions, Friday breakfast club and more.
Please apply in writing with CV and covering letter to:
Tom_roden2@nfumutual.co.uk
Closing date for all applications: 20/12/2025.
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.