RAC are on the lookout for a Legal Services Administrator who will provide administrative support to all areas of the Legal Services division based out of our Bradley Stoke office.
Working within a fast paced, friendly team you will be a key member of the team providing administrative, and where needed telephony support and ensuring that a culture of excellence is always provided
Duties include
1. Logging, updating claims on bespoke claims management system accurately whilst working the agreed timeframes
2. Manage incoming and outgoing post and email queues within RAC guidelines, may include the need to prepare, collate, and scan/copy documents.
3. Carry out LS related banking functions to include the processing of cheques and BACs payments and raising of invoices as required through the relevant financial system and spreadsheets.
4. Collating, keying and maintenance of management information.
5. Ensure that all activities are carried out with the clients being central to our processes and decision making.
6. Supporting the teams with reception handling duties where required
7. Provide accurate and relevant information to various involved parties on a regular and timely basis.
8. Working closely with our Legal Advisory and Claims teams to provide administrative support on a day-to-day basis
What you will need
The ideal candidate will ideally have experience of providing admin support in a team environment. You will have excellent attention to detail and organisational abilities and be able to demonstrate good written and oral communication skills.
We require you to have a broad range of IT skills including Microsoft packages and be educated to GCSE level or above.
What we offer
At RAC, our colleagues go above and beyond to create peace of mind for our members. And we believe in rewarding you in return. As well as a competitive salary, you’ll have all these extra benefits:
9. Eligibility to join our annual bonus scheme.
10. Colleague Share Scheme – a unique opportunity to become an owner of our business and share in the future success of RAC.
11. Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings.
12. 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering.
13. Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household.
14. Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options.
15. FREE RAC Ultimate Complete Breakdown Service from Day One.
16. Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more.