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Destination experience coordinator

Norwich
HSB Technical Ltd
Coordinator
Posted: 2h ago
Offer description

Position: Destination Experience Coordinator
Job ID: 187/178
Location: UK Based with international travel (Needs to be based at on of clients sites)
Rate/Salary: £35- £40k
Type: Permanent

HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.

The below job description will outline this position of: Destination Experience Coordinator

Typically, this person will plan, coordinate, and deliver high-end destination experiences for the Oyster World Rally and related events. The role involves managing shore-based excursions, supplier relationships, and participant communications, ensuring a seamless and memorable client experience. International travel is a key part of the role.

HSB Technical's client is an established and well-regarded business entity.

Duties and responsibilities of the Destination Experience Coordinator:

* Coordinate, market, and sell curated onshore excursions for event participants
* Manage relationships with local vendors to ensure quality and safety standards
* Act as main contact for participant queries and bookings (via HubSpot CRM)
* Provide clear pre-arrival information, including itineraries and logistics
* Align excursions with event schedules and liaise with internal teams
* Travel internationally to prepare destinations and oversee delivery
* Build strong relationships with tourism authorities, marinas, and service providers
* Maintain booking records, customer preferences, and post-event feedback
* Support other Oyster events and contribute to the Destination Experience Guide

Qualifications and requirements for the Destination Experience Coordinator:

* Experience in event coordination, travel planning, or destination management
* Understanding of premium client service standards
* CRM experience (HubSpot preferred), strong IT and organisational skills
* Previous client-facing experience, ideally in the marine, luxury, or travel sectors
* Excellent communication skills and the ability to manage multiple projects
* Willing to travel internationally for up to 6 weeks at a time
* Calm under pressure, adaptable, and self-motivated
* Full UK driving licence preferred; relevant travel/tourism/event certifications beneficial

This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.


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