At Fortune Brands Innovations, we're shaping the future of high-quality, precision manufacturing—Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of a collection of leading luxury UK brands: Shaws, Perrin & Rowe, and Victoria & Albert Baths, which we market under the umbrella brand, House of Rohl.
In addition, Aqualisa completes our portfolio with its market leading digital showering technology.
We currently have an exciting opportunity to join us as a Quality Technician to join our growing team.
In a nutshell you will be responsible for:
We are seeking a highly organised and detail-oriented Quality Assurance technician to join our team. This role will primarily focus on supporting and ensuring suitability and compliance with ISO 9001:2015 standard, this will include tracking nonconforming parts, escalating issues and assist with investigations and containment actions. The role may also include some internal data collection and tracking using provided templates and reporting tools.
What you are already great at:
* Support investigations into customer complaints with quality checks and inspections.
* Raise quality concerns identified during internal processes through CAPA process.
* Monitor and inspect production processes/products to ensure quality standards are met.
* Analyse data to identify areas for improvement in the production process.
* Participate in internal and external audits to ensure compliance with quality standards.
* Support with maintain quality documentation, including test plans and protocol.
* Monitor inventory of materials and supplies to ensure quality.
* Collaborate with cross-functional teams to implement and maintain quality processes and procedures.
* Support collection and analysis of Key Performance Indicators (KPIs) related to quality control and process improvement.
* Ensure compliance with ISO 9001:2015 standards and coordinate internal audits to assess the effectiveness of the QMS.
For this role we would need you to demonstrate:
* Strong administrative and organisational skills with attention to detail.
* Previous experience, minimum 2 years, in a manufacturing environment in a Quality Technician role.
* Understanding of ISO 9001:2015 standards.
* Proficiency in using computer software to generate reports, presentations, and data analysis (e.g., PowerPoint, Excel, ERP systems-EFACS).
* Good communication skills to collaborate with quality engineers and cross-functional teams.
* Experience of using basic measurement devices i.e. vernier, micrometre etc. Good communication skills.
* Strong drive to develop their own skills and capabilities in the field of Quality.
* Experience in auditing process would be an advantage but not essential as training can be provided.
What your colleagues say about you:
* An ideas and solutions focused person
* An excellent and engaging communicator, confidence to communicate at all levels
* Very organised and methodical
* Able to communicate ideas both verbally and in writing
* Very high level of attention to detai
How You Work Matters – Our Blueprint Behaviours
Think Big, Learn Fast
* You bring ambition and a growth mindset to every shift
* You adapt quickly and make improvements with confidence
Work It Together
* You collaborate to get the best outcomes across shifts and departments
* You lead with accountability while enabling others to thrive
Make the Hard Call
* You make pragmatic, timely decisions—even without all the information
* You balance focus, empathy, and business priorities
Our Core Competencies
We look for people who:
* Cultivate Innovation – Always remain curious
* Actively Learn – Grow your own capability and help others do the same
* Collaborate – Use your network and teamwork to drive success
* Plan and Align – Make work relevant, focused, and purposeful
Why Work With Us?
At Fortune Brands, We Work Together, Think Big, and Learn Fast. You’ll be empowered to make decisions, lead with creativity, and shape experiences that leave a lasting impression on our clients. Our values go beyond buzzwords—they guide everything we do.
The Benefits:
• 33 days holiday (inclusive of Bank Holidays)
• Annual Incentive Plan Bonus Structure
• Health & Wellbeing Programme + Health Cash Plan
• Life Assurance & Pension Plan
• Flexible Working Model
• Employee Assistance Programme
• High Street Reward Scheme
• Eye Care Support for Frequent Screen Users
• Refer a Friend Programme
• Free Parking
• Employee Recognition Programme
Our Hiring Process:
• You’ll be contacted by our resourcing team for an initial conversation.
• You’ll be invited to our site for an engaging 1 or 2-stage interview process.
• We’ll give you full clarity on what to expect—so you can truly shine.
• If successful, we’ll confirm your start date and welcome you to your House of Rohl journey.
• If you haven’t heard from us within 4 weeks, please consider your application unsuccessful.