Location: Croydon or home based with travel to other HCML offices
Salary: Competitive, with equity and performance-based incentives
Deadline for applications is 1st May
We are seeking an experienced and dynamic Chief Commercial Officer (CCO) to join HCML's leadership team in the health and wellbeing sector. The CCO will play a crucial role in driving the organization's commercial strategy, leading business development, sales, and marketing efforts to ensure growth, profitability, and a strong market position. The role will also involve developing and managing HCML's customer propositions.
As a key member of the executive team, the CCO will work closely with the CEO and other senior leaders to establish strategic business goals, identify new revenue opportunities, and build long-term relationships with key stakeholders. This role requires a passionate individual about improving health and wellbeing outcomes, with a strategic mindset and a proven track record of delivering commercial success within healthcare, wellness, or related sectors.
Key Responsibilities
1. Strategic Leadership & Commercial Vision:
* Lead the development and execution of the company's commercial strategy, ensuring alignment with overall business goals and vision.
* Drive innovation and identify new commercial opportunities within the health and wellbeing market, including potential products/services, partnerships, and acquisitions.
1. Sales & Business Development:
* Oversee all commercial operations, including sales, pricing, business development, marketing, and customer engagement.
* Develop strategies to drive customer acquisition, retention, and revenue growth across channels.
* Maintain HCML's customer propositions to ensure industry leadership.
* Build and sustain relationships with key clients, stakeholders, and partners to enhance brand visibility and market penetration.
2. Marketing & Brand Strategy:
* Align marketing efforts with commercial objectives, reflecting the company's mission, values, and customer-centric approach.
* Promote a consistent and compelling brand message across all touchpoints.
3. Financial Management & Performance:
* Manage commercial budgets, ensuring cost-effective resource allocation and revenue targets.
4. Leadership & Team Management:
* Lead, mentor, and develop a high-performing commercial team across sales, business development, and marketing.
5. Stakeholder Engagement & Reporting:
* Represent the company at industry events, conferences, and forums.
* Manage relationships with investors, industry influencers, and regulatory bodies.
Company Benefits
* 25 days annual leave
* Your birthday off
* 6% company pension contribution
* Bike to Work Scheme
* Medicash Health plan
* Enhanced Maternity/Paternity/Adoption and Shared Parental leave
* 2 voluntary days per year
* Long Service Awards
* Employee Wellbeing Seminars
* CPD opportunities
* Professional memberships paid for (role dependent)
Key Skills and Experience
* A relevant degree in Business, Marketing, Healthcare Management, or related field.
* Proven senior commercial leadership experience (10+ years), preferably within health and wellbeing, healthcare, or related industries.
* Strong background in sales, marketing, business development, and financial management.
* Exceptional strategic thinking and problem-solving skills.
* Expertise in identifying and capitalizing on emerging market trends and opportunities.
* Excellent communication and negotiation skills for engaging senior stakeholders and partners.
* Strong understanding of the UK health and wellbeing market, including trends, regulations, and customer needs.
About us
HCML, established in 2003, is a leading provider in rehabilitation and case management, serving insurance, corporate, and legal sectors. We help injured and ill individuals recover and return to work or pre-injury condition. Our passion is to ensure accessible, quality, and effective rehabilitation services across the UK, delivering speedy recovery and strong clinical outcomes through coordinated care.
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