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Guest services leader: front desk & upsell expert

Penarth
EL DEVELOPMENT (VENTURES) PTE. LTD.
Service
€27,500 a year
Posted: 20 May
Offer description

EL DEVELOPMENT (VENTURES) PTE. LTD. is hiring a Guest Services Executive in Penarth. This role focuses on customer service, ensuring that guests' needs are met from arrival to departure.

The ideal candidate will supervise the front desk in the absence of the Duty Manager, assist with guest feedback, and ensure alignment with hotel standards and procedures. A minimum of 1 year experience in a similar role is required, alongside excellent communication skills.

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