Our client, a well established and growing family run business based in Northallerton, is looking to recruit a Warehouse Sales Administrator to join their team. This is a varied and busy role suited to someone organised, reliable and confident working in a fast paced environment. You will enjoy working across multiple teams, take pride in delivering a high level of customer service, and be comfortable managing a range of administrative tasks at once. You will act as a key point of contact for customers, supporting with enquiries, orders and deliveries, whilst also providing administrative support to both the sales and warehouse teams. This is a great opportunity to build on your existing skills, with training and ongoing support provided. Key Responsibilities Processing customer orders received via email and telephone Acting as a point of contact for customer queries relating to products, orders and deliveries Supporting the wider team with product knowledge and information Ordering stock for both customer orders and general warehouse requirements Chasing outstanding customer and supplier orders Booking in deliveries and updating records using internal systems Assisting the warehouse team with processing deliveries when required Checking accuracy of orders, invoices and data Liaising with suppliers to resolve any discrepancies Maintaining and updating customer and sales records Contacting customers to obtain missing information or respond to queries Communicating customer feedback internally to support service improvements Liaising with logistics to ensure deliveries are completed on time Ordering warehouse supplies as needed Providing general administrative support across departments Supporting efficient and accurate stock movement processes Carrying out additional duties in line with business needs Skills and Experience Previous experience in an administrative or customer service role Strong IT skills, including Microsoft Office Knowledge of Sage would be beneficial, although full training will be provided Excellent attention to detail and organisational skills Confident communication skills, both written and verbal Ability to manage multiple tasks and priorities A proactive and flexible approach to work Comfortable working both independently and as part of a team Working Hours Monday to Friday, 8.30am to 5.00pm For more information or to discuss the role further, please get in touch with our Northallerton office.