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Director of operations

Whiteoak Associates
Operations director
Posted: 18 July
Offer description

Operations Director – Worcestershire

Location: Worcester

Salary: £100,000 – £150,000 + Car/Allowance + Bonus + Benefits

A leading manufacturing and distribution business—currently undergoing exciting international expansion—is seeking an experienced Operations Director to join its senior leadership team.

The business operates across Europe, Australia, and the Americas, and specialises in manufacturing innovative products for the construction industry.

The products are sold direct to Principle Contractors, Specialist Subcontractors & Installers and via Architects & Specifiers.

The Role

Reporting directly to the board, the Operations Director will lead cross-functional operational excellence across production, new product development (NPD), purchasing, HSQE, & Logistics.

You’ll play a pivotal role in driving innovation, efficiency, and growth through process optimisation and strategic leadership.

Key Responsibilities

* Lead, develop, and execute operational strategies to support scale-up and growth
* Align production, R&D, and commercial teams to accelerate New Product Development execution
* Drive manufacturing, sourcing, and logistics innovation
* Champion digital transformation and implement technology based efficiencies
* Oversee production, purchasing, H&S, quality, and technical departments
* Ensure regulatory and quality compliance across operations
* Develop and report on KPIs including efficiency, cost control, and DIFOT
* Foster a high-performance culture with mentoring and leadership

Key KPIs Include

* Operational Efficiency (Production Output vs. Target)
* Cost Management (Cost per Unit)
* DIFOT – 98% Target (Despatched/Delivered In Full On Time)
* Quality Metrics (Return Rate, Waste Reduction)

Candidate Profile

* Proven senior leadership in operations within a fast-growth or global manufacturing business

( ideally Construction related products)

* Experience in New Product Development operations, production scaling, and supply chain management
* Demonstrable success with technology-led operational improvements
* Inspirational, people-first leadership style with strong cross-functional influence
* A strategic thinker with a hands-on, collaborative approach

Package

* £100,000 – £140,000 Base
* Company car
* Quarterly bonus scheme
* 23 days holiday + bank holidays + paid birthday off
* Company pension scheme
* Eye care voucher scheme
* Wellbeing initiatives and a supportive team culture
* Subsistence policy for business travel
* Modern, open-plan working environment with breakfast and refreshments provided
* Career development and progression opportunities

Why Join?

Join a values-driven company with a global footprint and a mission to innovate safer, high-performance buildings. This role offers the chance to influence the next chapter of growth in a business where teamwork, transparency, and innovation are at the heart of everything.

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