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Modern workplace engineer (swindon)

Swindon
Smiths News
Engineer
Posted: 23h ago
Offer description

Salary: £30,000 - £33,000 per annum

Location: Hybrid working from our Swindon head office

Join us at the UK’s largest newspaper and magazine wholesaler! Every day, we proudly serve over 22,400 customers from 33 distribution centres across the country. Behind our nightly operations is a dedicated team—the unseen force that makes it all happen. We’re excited about the future for our customers and colleagues, and we mean it when we say, we’re as good as our word.


About the Role

We are on the lookout for an experienced Modern Workplace Engineer to join our dynamic team, reporting to the Desktop Support Team Lead. This is a fantastic opportunity for someone with hands-on experience in cloud and end-user computing to contribute to Smiths News' modern workplace journey.


Key Accountabilities

* Technical Escalation: Be the go-to person for resolving high-level technical issues related to Microsoft 365, Azure services, Intune compliance, and other modern workplace technologies.
* Project Involvement: Engage in IT projects focused on modern workplace enhancements, migrations, and new technology rollouts.
* Continuous Improvement: Stay updated with the latest Microsoft technologies and best practices, continuously enhancing processes and team capabilities.
* Documentation: Maintain comprehensive documentation of cloud infrastructure, including diagrams and procedures.
* System Monitoring: Ensure optimal operation of end-user compute and monitor system compliance.
* Collaboration: Work closely with senior engineers to troubleshoot and resolve Azure/365 incidents and projects.
* Onshore Presence: Be a key member for office-based users.


About You

* Strong understanding of networking concepts and protocols (e.g., TCP/IP, DNS, HTTP/S).
* Experience with modern device management (Intune) and cloud services (Azure).
* Certifications: Relevant certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate, Azure Fundamentals, Windows 10/11 certifications, ITIL Foundation, or equivalent.
* Excellent written and oral communication skills.


Preferred Skills

* Experience in PowerShell scripting for automation.
* Familiarity with security best practices and compliance frameworks (e.g., GDPR).
* Experience in hybrid environments (on-prem and cloud).


What We Can Offer You

We provide more than just a competitive salary and free onsite parking. Here’s what else you can look forward to:

* Company-funded Health Cash Plan for everyday healthcare costs like dental, optical, and physiotherapy.
* 5% matched pension scheme.
* 25 days of holiday plus a holiday buy scheme.
* Access to 24/7 E-Learning modules and training opportunities.
* Sharesave Scheme, Cycle to Work schemes, and Health Cash Plan.
* Colleague Assistance Programme & Colleague Referral Scheme.

Please note: You must have the right to work in the UK to be considered for this position.

A career with us is filled with people, pride, and passion. We rely on each other to get the job done, and we deliver on our promises. Are you ready to be part of our journey? Apply now!

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