Our Client, a leading car manufacturer are currently looking for a Service Advisor to join their business based out of their Toyota Reading Dealership. This role offers unlimited up sell commission, a team bonus & guaranteed bonus while on holiday or training!
As a Service Advisor you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be responsible for keeping customers informed and making sure work is completed on time.
This is a great opportunity for an experienced Automotive Service Advisor to increase their OTE and knowledge on Hybrid/EV vehicles,
About the role
Taking appointments from our lead qualification team
Meeting and greeting customers (walk in/appointment) and arranging vehicle maintenance
Discussing various options available to customers working within the lines of their needs and budget
Go over repair options & costs with customers making sure they understand what is required and why
Speak to customers over the phone and F2F
Work with the other Service Advisor's so the customer has the best experience possible
Giving an honest, transparent sales experience
Meeting or exceeding targets based on sales and customer satisfaction
Upselling additional work or service plans
Delivering excellent service at all times making their experience enjoyable and memorableAbout you
Be an experienced Automotive Service Advisor
Have excellent customer service ability and the desire to sell
Interest in the Automotive industry
Be a self motivated and driven individual
Hold a full UK driving licence
Thrive under pressure
Be driven to succeed
Work well in fast paced busy environmentsAbout the company
Excellent basic salary and bonus scheme
Employee focused business
Full training given so you can become an accredited Service Advisor
Guaranteed average bonus based while on holiday and training
Bonus based on sales, customer service and add-ons
Ability to progress through internal promotion
Excellent benefits package, including pension, healthcare, and car leasing schemes
Flexible progression based on your career aspirations
Manufacturer based trainingAbout Our Client
Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.
INDJEM