Position
Grounds & Siting Manager
Type
Full-Time / Permanent
Bonus
Up to 10% Annual Bonus
Onsite Accommodation
Onsite accommodation may be available, subject to T&Cs
Overview
Join our One Great Team here at Haven as a Grounds & Siting Manager! Step into a role where you’ll make a real impact on our guests experience and the beauty of our surroundings.
Role Summary
As the Grounds & Siting Manager, you'll be at the heart of an energetic Facilities team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll be the driving force behind exceptional grounds maintenance and caravan siting activity, continuously improving our operations, and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant and on point with company policies.
Key Responsibilities
* Team Leadership: Lead, motivate and support the team to deliver excellent service and achieve targets.
* Guest Experience: Ensure top‑tier guest satisfaction by addressing concerns, improving service and driving a welcoming atmosphere.
* Performance Management: Monitor individual and team performance, providing regular feedback, coaching and conducting performance reviews.
* Resource Management: Oversee team scheduling, budgets and resources to maximise efficiency and meet business needs.
* Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies and standards.
* Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
* Training and Development: Support team development through ongoing training, mentoring and creating growth opportunities.
Requirements
* Proven experience in roles such as Head Groundsman, Garden & Grounds Manager or a similar leadership position within facilities or maintenance.
* Strong leadership and communication skills.
* Ability to work in a fast‑paced environment while maintaining attention to detail.
* Exceptional customer service and problem‑solving abilities.
* Knowledge of health and safety regulations.
* Strong organisational and multitasking skills.
* Experience in budgeting and financial management.
* Flexibility to work evenings, weekends and holidays.
What We Offer
* An inclusive, supportive work environment.
* Comprehensive training and ongoing support.
* Career development opportunities, including fully funded qualifications.
* Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
Equal Opportunity
We’re committed to fostering a diverse, equitable and inclusive workplace, and we encourage applicants of all backgrounds to apply.
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