What you'll do
Retail Supervisor in Braintree
40 hours per week
At Toolstation, we’re committed to developing your talents so you can grow with our business and become a future leader. You’ll be the face of Toolstation, creating a great first impression, building lasting relationships, and exceeding customer expectations. This role involves serving customers, supporting the Store Manager, checking deliveries, picking items from the warehouse, and stocking shelves. Be prepared for seasonal weather variations. Your pride in your work and team will be reflected in the customer experience.
Day-to-day
1. Supporting the Store Manager in their absence, motivating and engaging the team, and coaching to grow sales and meet targets.
2. Mucking in with checking and unpacking deliveries, stocking shelves, cleaning, and assembling orders.
3. Delivering excellent customer service and coaching the team to do the same.
4. Building relationships by asking questions and ensuring customers leave with everything they need.
5. Creating a fun working environment while maintaining product availability and high standards.
What you'll bring
1. Hard work and passion. No retail experience needed; focus on service, and we’ll teach you the rest.
2. A love of teamwork. Willing to get involved and get your hands dirty.
3. A positive attitude to ensure great customer experiences.
4. Reliability, flexibility, and a fun personality.
5. Authenticity — bring your whole self to work.
What you'll get
Opportunities to express your personality and develop your retail career, with support through training and the Toolstation Academy. Enjoy some of the best benefits in retail, including:
* 22 days’ holidays + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme
* Cycle to work scheme
* Save and buy as you earn
* 20% discounts across all Travis Perkins companies
* Financial education and support
* Recognition awards
* Discounts at over 1000 retailers
* Family-friendly policies on maternity, paternity, adoption, and surrogacy
About Toolstation
We are one of Britain’s fastest-growing multi-channel retailers of tools, accessories, and building supplies, part of Travis Perkins plc. Our store expansion and diverse group offer growth opportunities for ambitious individuals.
To apply
If interested, visit www.toolstationjobs.com or click apply. We are committed to equal opportunity employment and do not discriminate based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
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