Overview
Workshop Controller Reference Number - 0123445567567
We are seeking an experienced Workshop Controller or someone with Automotive Aftersales Advisory experience to maximise hours sold, drive revenue per transaction, and ensure 100% adherence to the EVHC process. The successful candidate will assist management to achieve the highest possible CSI scores, lead and support a team of 12 skilled technicians, and promote a positive and productive work environment. You will oversee the daily activities of the workshop including loading, job allocations, quality control (QC) and productivity, control and monitor work in progress and manage parts orders to ensure availability and timely ordering.
Responsibilities
* Maximise hours sold and drive revenue per transaction with 100% adherence to the EVHC process
* Assist management to achieve the highest possible CSI scores
* Lead and support a team of 12 skilled technicians
* Promote a positive and productive work environment
* Oversee daily workshop activities including loading, job allocations, QC and productivity
* Control and monitor work in progress
* Manage parts orders, ensuring availability and timely ordering
Qualifications
* Leadership and team management abilities
* Strong problem-solving skills
* Proven knowledge of automotive maintenance and repair processes
* Proficiency in workshop dealer management systems (preferably CDK, Keyloop, Kerridge)
Benefits
* Rewarding loyalty with up to 33 days holiday per annum
* Access to Perkbox, with hundreds of perks and discounts
* Discounts on new and used vehicle purchases (and servicing/repairs) for colleagues and their families
* An extra paid day off each year to attend family/celebratory events
* A paid day off on your birthday
* Death in Service benefit of 4 x salary
* Workplace pension scheme with enhanced employer contributions
* Cycle to Work bike purchase scheme
* Access to Eden Elite management development scheme
* Comprehensive in-house training with our training department
* Eden Special Occasion Limo loaned free of charge for family/celebratory events
If Eden sounds like a place where you would like to work and develop your career and you have the skills and experience required, please apply today.
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