Salary: £28,500 - 28,500 per year Requirements: Previous experience in an IT Support / IT Helpdesk role is essential Strong knowledge of Windows operating systems, Microsoft Office, and basic networking Ability to troubleshoot and resolve issues efficiently Good communication skills and a customer-focused approach Ability to work independently and manage priorities effectively Relevant IT qualifications or certifications are an advantage Responsibilities: Provide first- and second-line IT support to users Diagnose and resolve hardware, software, and network issues Manage user accounts, permissions, and access rights Install, configure, and maintain IT equipment and systems Support day-to-day IT operations and troubleshooting Escalate complex issues when required and liaise with external providers Maintain accurate IT documentation and records Ensure compliance with IT security and data protection policies Technologies: Hardware Support Network Security Windows More: We are currently recruiting for an IT Specialist / IT Helpdesk to join our team in Dunstable on a full-time basis, Monday to Friday. We offer a competitive salary of up to £28,500 per annum, depending on experience. This is an opportunity to join a stable, supportive working environment with career development opportunities for the right candidate. last updated 4 week of 2026