We’re growing and looking for a dedicated and enthusiastic individual to join our Trade Department.
About Astraseal
We are one of the leading fabricators in the window and door industry, with a reputation for manufacturing the highest quality windows and doors to match increasing industry demands. We offer a wide range of products appealing to both the commercial and retail sector and is consistently bringing new products to the market in both PVC and Aluminium.
The role
In this role, you will be responsible for accurately and efficiently processing customer quotations and orders, while delivering a consistently high level of customer service. You’ll work closely with trade customers and internal teams to ensure a smooth and professional experience from enquiry to order.
Key responsibilities
* Process customer quotations and orders with a high degree of accuracy
* Communicate with customers via phone and email to provide excellent service and resolve any queries
* Liaise with internal departments to support the order process
* Maintain accurate records and ensure timely follow-up on outstanding tasks
Requirements
* Excellent attention to detail and a strong focus on accuracy
* Self-motivated and able to work independently
* Professional and confident telephone manner
* Ability to thrive under pressure in a fast-paced environment
* Strong written and verbal communication skills
* A collaborative team player with a positive attitude
* Highly organised with the ability to prioritise your workload effectively
* Proficient in Microsoft Office (Excel, Word, Outlook)
Desirable (but not essential)
* Experience using industry-specific software, particularly Window Designer
* Basic understanding of construction drawings and building regulations
What we offer
* Competitive salary based on experience
* A friendly and supportive working environment
* On-the-job training and development opportunities
* Opportunities for progression within a growing company
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