Front of House Manager | Location: York Designer Outlet | Full Time
Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202 St Nicholas Ave, York YO19 4TA).
We celebrate diversity and individuality, valuing personality over perfection — we call it be you, be wagamama. With over 165 restaurants across the UK and Ireland, we are looking for a Front of House Manager to join us on our journey to nourish from bowl to soul.
The Role
As a Front of House Manager, you will lead with passion to create a positive environment for our guests and team. You will support continuous coaching and development, drive restaurant performance, and deliver excellent results.
About You
* Passionate about supporting and developing your team to uphold high standards.
* Experienced in managing shifts, planning rotas, and ensuring adequate coverage.
* Knowledgeable about managing labour costs and understanding restaurant financials.
* Enjoy celebrating success and recognizing individual needs and achievements.
What’s in it for you
* Weekly pay plus tips (100% of tips go to the team).
* Access up to 30% of earnings before payday with Wagestream.
* £1000 annual bonus opportunity.
* Flexible hours to support your side hustle.
* Free food on shift and 50% off outside of work.
* Industry-leading family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting parents.
* Early access to new menus and exclusive Wagamama events.
* Recognition programs and long service awards.
* Additional benefits: pension scheme, holiday, training, cycle-to-work scheme, discounts, and gym memberships.
Additional Information
Wagamama is committed to disability confidence. As this role is based in an airport, successful applicants will need to apply for an airport pass (paid for by Wagwamama), provide five years of continuous references, and complete a DBS check. If a pass cannot be obtained, alternative roles in nearby non-airport locations may be available.
*Tips are left at guest discretion and are not guaranteed wages. Actual tips vary by restaurant.
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