Job Description
Operations Supervisor - Redditch
Salary: £35,000-£40,000 * Contract: Full-time, PermanentReports to: Operations Manager
We're looking for a hands-on Operations Supervisor to lead daily warehouse activities and ensure high performance across inbound, outbound, and inventory operations. You'll be the key decision-maker on the warehouse floor, driving productivity, quality, safety, and team engagement.
Key Responsibilities
* Lead daily warehouse operations: goods-in, put-away, picking, packing, and dispatch.
* Run daily briefings, allocate tasks, and adjust labour to meet targets and cut-off times.
* Supervise and develop operational teams, including scheduling, coaching, and first-line absence management.
* Maintain high standards of accuracy, quality checks, stock integrity, and problem resolution.
* Enforce Health & Safety standards, conduct safety walks, and ensure training compliance.
* Monitor KPIs (productivity, accuracy, OTIF) and report daily performance.
* Support continuous improvement, SOP development, and WMS accuracy.
Requirements
Essential:
* 3+ years' warehouse supervisory/team leader experience
* Strong operational knowledge (goods-in, picking, packing, dispatch)
* Experience using WMS and basic Excel skills
* Strong leadership, attention to detail, and H&S awareness
* Reliable, proactive, and comfortable in a fast-paced environment
Desirable:
* Start-up warehouse experience
* MHE licences (counterbalance/reach)
* Experience with bulky goods/homeware
* IOSH Managing Safely or similar
What We Offer
* Opportunity to help build a new warehouse operation
* Key leadership role influencing UK performance
* Supportive management and development opportunities
* Competitive salary and benefits package
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