We're looking for a Team Scheduler with an attention to detail to manage the visiting schedules across our fast-paced Reablement Service using an electronic system. Working a five-day shift pattern including weekends, you'll ensure all support visits are covered and resource schedules are accurate and up to date.
You'll work closely with Team Co-ordinators and the Registered Manager as well as the wider team and health personnel to ensure the scheduling system reflects care plans and risk assessments, be able to manage changes due to absences, planned leave and maintain clear records in line with CQC and Milton Keynes City Council policies.
The role requires autonomy and the ability to manage large amounts of information as well as being able to raise any issues in a timely manner. You'll also support training coordination and use system reports to provide data for service analysis.
Responsibilities:
* Ensure care visits are scheduled in line with individual care plans and tailored to meet people's needs.
* Confidently interpret and apply numerical and statistical data to support scheduling and reporting.
* Manage the scheduling of support visits across the entire service using the Care For system, working a five-day shift pattern including weekends.
* Maintain clear, concise, and accurate records, including departmental electronic systems and training logs, updated in a timely manner.
* Coordinate and book team training, record absences, and keep the Registered Manager informed of any changes affecting service delivery.
Requirements:
* Ability to work effectively in a fast-paced and demanding service environment.
* Strong communication skills, both written and verbal, with the ability to engage confidently with internal teams and external partners.
* Enjoys working in partnership with others and building collaborative relationships.
* Proven ability to work well within a team and independently, using initiative to solve problems and support service delivery.
* Flexible and creative approach to work, with a passion for supporting the team and making the best use of staff resources.
* Proficient in IT, with good working knowledge of Microsoft applications (e.g., Outlook, Word, Excel).
Milton Keynes City Council is a modern and friendly place to work. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.
We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
Equality and Diversity Statement: Milton Keynes City Council is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to promoting equality, diversity, and inclusion in all aspects of our work.
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