Be part of something that truly matters. At Cartrefi Cymru, finance isn’t just about numbers — it’s about supporting people to live good, independent lives. We’re looking for a Finance Operations Support Officer who brings accuracy, care, and compassion to everything they do. Role: Finance Administrator Location: Hybrid - some of the duties can be carried out from home but there is an expectation to attend our Cardiff office and other offices and services across Wales as required. Hours: 37 per week Salary: £25,868 per annum Contract: Permanent What you’ll do Deliver accurate day-to-day finance administration, including processing payments and generating bank statements Manage signatory changes and support the onboarding and relinquishment of appointeeships, including sensitive cases Maintain finance trackers, records, and audit documentation to ensure compliance and transparency Liaise with colleagues, payroll, and external agencies such as the DWP and Motability Contribute to month-end processes, system improvements, and a supportive, values-led team culture What we’re looking for Experience in a finance or administrative role, with strong attention to detail and accurate record-keeping Confident communication skills, with the ability to work professionally with colleagues and external agencies Proficient in computerised accounting packages and competent in spreadsheets and word-processing software Ability to manage and prioritise a varied workload, working both independently and as part of a team A strong understanding of confidentiality, data protection, and handling sensitive information A full, valid UK driving licence, with the ability to visit services when required Our Benefits Training and development opportunities 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme Company pension Benefits and discount platform Blue Light discount card About Us Our mission is to build a better future by focusing on people with learning disabilities and their families. We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here Our Values We’ve made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include: Honesty Trust Kindness Respect Wellbeing Interviews are expected to take place on Wednesday 28 and Thursday 29 January in our Cardiff office. Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.