Works Control Support Location: Thetford, Norfolk Full-time | Competitive Salary | Benefits Package Why Join Us as a Works Control Support? Increased Holiday Entitlement
Earn more time off with service.
Recruitment Incentive Awards
Your referrals are rewarded.
Healthcare Scheme
Supporting your health and wellbeing.
Cycle to Work Scheme
Encouraging a greener commute.
About the Role We're looking for a
Works Control Support
professional to join a dynamic team, supporting day-to-day operations within a busy service department. You will play a key role in ensuring the smooth running of maintenance processes, liaising with customers and technicians, and managing essential documentation. Key Responsibilities for a Works Control Support: Prepare job cards and invoices in line with manufacturer guidelines.
Identify and book parts using manufacturer identification tools.
Handle customer enquiries via phone and service reception.
Manage technician workloads and oversee work shift allocations.
Ensure seamless handover between service shifts for continuity.
Lock up the site and manage alarm systems at the end of shifts.
About You Industry Experience:
Knowledge of vehicle servicing and maintenance processes.
Organisational Skills:
Able to manage workloads efficiently.
Customer Service:
Confident in handling enquiries and providing solutions.
IT Literacy:
Comfortable with database and maintenance management systems.
Warranty Costing & Retail Cards Experience:
ADP familiarity advantageous.
This is an exciting opportunity to work within a leading organisation that values dedication and offers excellent employee benefits. Ready to apply? Take the next step today!
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