Join to apply for the Senior Staff Technical Instructor role at Cockroach Labs
Category-defining tech. Career-defining work. CockroachDB makes it easier for companies to build and scale apps. We tackle problems head-on and focus on solutions that create lasting impact. When our customers win, we all win.
The Role
We’re looking for experienced engineers interested in helping us build the best technology education program in the industry. Our ideal candidate is a senior software developer or devops engineer who loves to teach and to build technical enablement materials. You’ve built and managed non-trivial applications, and you have a passion for explaining technical concepts clearly.
You will deliver and help build highly technical instructor-led training courses with hands-on exercises to help people get the most out of CockroachDB products. You’ll also become a CockroachDB expert. When applying, please let us know in a few words why you’d be a good fit. Polymath developer? Technology geek? Hacker who loves to speak and write? If any of these descriptions fit, we’d love to hear from you!
You Will
* Deliver outstanding instructor-led training experiences to Cockroach Labs customers both virtually and in person.
* Become a credible CockroachDB expert who can answer questions that emerge during training and lead application-specific discussions that address customer team needs.
* Evaluate training requirements by product and user role, and translate those requirements into course modules, including lecture materials and hands-on labs based on realistic example applications and workloads.
* Use feedback and survey data from learners, Cockroach Labs field engineering teams, and other subject-matter experts to improve existing courses.
* Build “train-the-trainer” materials to enable Cockroach Labs instructors around the world to deliver our training courses effectively.
* Learn about new product features and teaching methods, collaborating with product and field engineering teams to deliver engaging, accurate, and up-to-date training.
* Continually look for ways to extend and improve our courses to support new products and features, and to enhance the learning experience for students.
The Expectations
Within 3 Months
* Complete new hire onboarding and technical training to acquire hands-on technical knowledge of Cockroach Labs products, capabilities, and use cases.
* Acquire deep knowledge of CockroachDB instructor-led training offerings, student personas, and learning objectives through onboarding and shadowing.
* Shadow instructors and deliver portions of customer training.
Within 6 Months
* Fully ramp as an instructor and deliver private customer training solo.
* Deliver open-seat, public training courses on a regular cadence.
* Architect and design new and updated training offerings.
* Own the end-to-end production of one or more training offerings.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. We value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at Cockroach Labs, and help us make an impact on the world!
You Have
* A Bachelor’s or advanced degree in computer science or a related engineering discipline, or equivalent experience in a software or technology-related field.
* Aptitude and attitude are more important than credentials.
* Advanced skills in at least one programming language (e.g., Java, JavaScript, Python).
* Understanding of at least one other programming language is a bonus.
* Strong experience with modern software development practices and infrastructure.
* Experience using one or more database technologies. Knowledge of CockroachDB is a plus, but not required.
* Demonstrated experience delivering technical training successfully.
* Strong verbal and written communication skills.
* A “can-do” attitude and ability to work collaboratively with all members of the curriculum development team and training delivery staff.
* Effective time management to meet deadlines and communicate project status and risks as timelines evolve.
* Comfort with self-driven exploration of new technologies and languages in a fast-paced environment.
* Ability to travel up to 50% of the time.
The Team
Nathan Zamecnik - Director of Training. Nathan is a software engineer, technical trainer, and distributed database expert. At Cockroach Labs, Nathan leads a team of Education Engineers that build, maintain, and deliver technical training to customers, partners, and teammates. Prior to joining Cockroach Labs, Nathan helped build and scale customer education teams at Elastic and MongoDB. In his spare time he enjoys family time, golf, and reading.
Shannon Bradshaw - VP of Education. Shannon is a software engineer, information scientist, and author. At Cockroach Labs, Shannon is responsible for user education through documentation and training. Shannon built the developer education function at MongoDB and is the author of MongoDB, The Definitive Guide, 3rd ed. When not working, Shannon enjoys family time, cycling, and playing guitar.
Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email accessibility@cockroachlabs.com.
Cockroach Labs has a hybrid work model, with local office Roachers coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. We value collaboration and strive to create a workplace where everyone can do their best work.
Benefits
* Stock Options
* Medical Insurance
* Vision Insurance
* Dental Insurance
* Life and Disability Insurance
* Professional Development Funds
* Flexible Time Off
* Paid Holidays
* Paid Sick Days
* Paid Parental Leave
* Retirement Benefits
* Mental Wellbeing Benefits
* And more!
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Software Development
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London, England, United Kingdom
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