Job Description
IT Business Partner – Northampton – Hybrid - £39,000 - £44,000
My client, one of the largest employers in Northampton, is looking to an IT Business Partner to join them. Acting as the bridge between the IT function and Professional Services, including HR, Finance and Estates, your primary role would to be to ensure effective collaboration, an understanding of each division’s technology needs, and facilitating the adoption of IT solutions.
You may be an experienced IT Business Partner, or we would also welcome applications from professionals with an Account Management or Customer Success background. Exceptional customer care skills are required, and you must be confident in liaising with both technical and non-technical staff and departments.
This is an excellent career opportunity working for a key local organisation which employs over 2000 professionals, providing a service for a unique overall user base in excess of 15,000.
KEY REQUIREMENTS
* Proven Customer Service skills – this may have been gained in a similar role or from an Account Management / Customer Success role
* Strong communication, negotiation and problem-solving skills.
* Relationship Management skills, and the ability to form credibility with diverse stakeholders
* You do not have to come from a traditional IT background, but you must have an understanding of IT and be keen to learn
My client is a large-scale organisation that offer a real work/life balance, offering hybrid working with a requirement to be onsite 2 days a week. In addition to this, they also offer some fantastic benefits which include (but are not limited to ) an annual leave of 30 days, plus bank holidays, and a generous pension scheme.