Implementation Support Specialist
Location: Loughton, office‑based near Central Line. Minimum 28 hours per week with flexible hours within the school day. No sales targets or pressure.
About the role
* Set up new customer accounts on the Paiger platform.
* Create and configure accounts, add and manage users, complete initial admin tasks.
* Support product set‑up and ensure readiness for the training team.
* All work managed through Helpdesk with clear priorities.
* Report to Support Manager and work as part of a small supportive team.
Why this role might suit you
* Prefer behind‑the‑scenes admin work.
* Enjoy checklists, systems and doing things properly.
* Desire a role that fits around school drop‑off and pick‑up.
* Happy working in a small, supportive team.
Qualifications & experience
* Experience in admin, operations, support or helpdesk.
* Experience with SaaS or systems‑based roles.
* Accuracy, consistency, and organisation are key.
* Prior recruitment experience beneficial, but not essential.
* Training on the product will be provided.
What you’ll receive
* 25 days of paid holiday per year (pro‑rata) plus public holidays.
* Clear structure and realistic expectations.
How to apply
Email our CEO, Darren, at darren@paiger.co with your CV and a short note explaining why this structured office‑based role appeals to you.
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