Receptionist / Administrator – Alderley Park
Employer: Bruntwood
Location: Alderley Park, Mereside building
Hours: Monday to Friday, 40 hours per week.
Job Purpose
This role is ideal for someone who has a keen eye for detail and enjoys organising and accuracy through administration. You will interact with our customers and colleagues, so being approachable and having a love for speaking to people is essential.
Responsibilities
* Manage and coordinate the administrative activity for our Facilities Management service.
* Ensure our facilities and repair jobs are managed through the systems for our customers.
* Be the first point of contact for all customers and visitors in the building.
* Support and facilitate events and meetings within the building.
* Facilitate new customer viewings to support the sales process.
* Host the meeting rooms, co‑working, lounge and other communal amenities, maintaining high standards of presentation and food and beverage service where applicable.
* Collate all customer intelligence and update systems accordingly to support sales and retention.
* Work as part of a wider team, engaging with customers, colleagues, management team and other departments within Bruntwood.
* Be a role model to promote wellbeing in the workplace.
* Focus on continuous improvement, making sure we add value, save time and simplify for the customer.
Qualifications
* Can‑do attitude and ability to step up to the challenges of working in a fast‑paced, dynamic and developing organisation.
* Admin experience is a must, as you will be managing our enquiries mailbox or facilities management desk on a daily basis.
* Curious and detail‑oriented with a drive to go above and beyond for customers; motivation and a positive attitude are key.
* Excellent communicator, bringing personality to work and interacting with people on a human level.
Benefits
* An opportunity to work with a friendly, passionate and experienced team.
* Ability to contribute towards the growth of the company and its direction.
* An exciting place to work and a challenging role, full of opportunity and new experiences.
* Opportunities for progression in a growing company.
* 28 days holiday plus your birthday off work; you can also buy & sell holidays.
* 24 hours a year volunteer time – endless opportunities for involvement.
* Sabbatical of up to 12 months to take a career break after five years with us.
* Healthcare cash plan for all colleagues – claim medical expenses such as optical, dentist, physiotherapy; optional private health coverage.
* Life assurance cover for all colleagues.
* Up to 8% matched pension scheme.
* Discounts & cashback at leading retailers.
* Enhanced maternity / shared parental leave – 26 weeks fully paid leave.
* Interest‑free learning loans to help you develop new skills.
In addition to the role and benefits, it’s good to know you’ll be working for a business that gives back. The Oglesby Charitable Trust has donated more than £25m since 2001 to arts, culture, education, environment, medical research and social & health inequality.
Our operations team makes up a huge part of our workforce, and we are committed to recruiting from diverse backgrounds to reflect the communities we operate in and achieve our goal of creating thriving, inclusive cities.
We’ll do our best to accommodate any adjustments you need at interview. Please highlight this in your application form. If selected, we will contact you before your interview.
We’ll respond to applicants within a week; if you haven’t heard by then, feel free to email talent@bruntwood.co.uk for an update.
#J-18808-Ljbffr