An opportunity has arisen for a part-time medical receptionist to join our friendly team at our busy medical practice. Working 20 hours per week over 4 days on a rota basis.
Warwick Square Group Practice is part of North Cumbria Primary Care Alliance, a not-for-profit initiative aimed at safeguarding the future of GP services across North Cumbria.
Main duties of the job
Candidates should have previous reception experience, good people skills, an excellent telephone manner, be highly motivated, and able to work calmly under pressure.
You should be able to work on your own initiative when required, but also work effectively within the team.
The role involves a diverse workload, including routine tasks and responding to daily challenges.
Knowledge of EMIS Web computer system is advantageous but not essential.
About us
Our core values shared among partners and staff are:
* We are a team
* We work hard to improve
Job responsibilities
Job summary:
Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective manner.
Provide general assistance to the practice team and project a positive and friendly image to patients and visitors, either in person or via telephone.
Person Specification
Experience
* Experience working as a receptionist
* Experience in primary care
* Experience using EMIS Web
Qualifications
* GCSE grade A to C in English and Maths or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check will be required to ensure suitability for the role.
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