We're looking for an experienced and driven Senior Event Operations Manager to join our award-winning team. This is a fantastic opportunity for a passionate hospitality professional who thrives in a fast‑paced environment, loves leading people, and takes pride in delivering exceptional service at the very highest level. Working closely with our Sales, Events and Operations teams, you'll play a key role in bringing ambitious event concepts to life, ensuring flawless execution from planning through to delivery.
If you're passionate about delivering outstanding events and want to be part of a business that's setting the standard for premium hospitality, we'd love to hear from you.
Responsibilities
- Leading the operational planning and delivery of a diverse portfolio of premium events across London
- Taking ownership of both Front of House and Back of House operations to ensure every event reflects Rocket's exceptional standards
- Producing detailed event plans and communicating key operational information across multiple teams
- Briefing, motivating and leading teams of all sizes on‑site
- Managing service flow and overseeing large‑scale dinners and events for up to 500+ guests
- Attending client meetings, site visits and tastings, providing operational expertise and solutions
- Managing supplier relationships and equipment requirements to ensure seamless event delivery
- Ensuring all RAMS, Health & Safety and compliance documentation is completed accurately
- Building strong partnerships with key venues and clients, becoming a trusted operational contact
- Supporting the recruitment, training and development of our talented event teams
- Contributing to projects that improve efficiency, profitability and the overall guest experience
Qualifications
- Proven experience in a senior event operations role within hospitality, catering or events
- A confident and inspiring leader who enjoys developing and motivating teams
- Exceptional organisational skills and attention to detail
- Experience delivering high‑volume, premium events in fast‑paced environments
- Excellent communication skills and a polished client‑facing approach
- Strong knowledge of Health & Safety and event compliance requirements
- A proactive mindset with the ability to think on your feet and solve problems under pressure
- Passion for hospitality and a commitment to delivering memorable experiences
- As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Benefits
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un‑wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
