Key Responsibilities:
Work independently or as a part of a small team to undertake interviews with the
travelling public, demonstrating high standards of data collection and meeting your
KPIs.
Gathering data at the beginning of the passenger journey, follow guidelines and
instruction dependent upon how passengers are processed at the data collection
point.
Be responsible for self, ensuring site operating procedures and health and safety
procedures are adhered to at all times.
Be punctual, ensuring shift start times are met.
Build effective relationships with airport/port staff to enable co-operation necessary
for effective data collection.
Collect and transmit high quality data within agreed timeframe and following agreed
protocols.
Be proficient in the digital technology and corporate systems required for your role.
Take responsibility for your breaks, ensuring data collection is not compromised.
Complete the administrative tasks required for your role as detailed.
Buddy new interviewers as required, helping them settle into the environment and
reach required standards.
Working in partnership with your Site Manager, identify areas for your continued
learning, self development and progression.
Provide constructive feedback to your managers to help the operation and structure
perform more efficiently.