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Claims handler

Newcastle Upon Tyne (Tyne and Wear)
Sedgwick
Claims handler
Posted: 12h ago
Offer description

Multilingual Motor Claims Handler – Fluent in French, German or Spanish


Remote Role | Occasional Office Visits for Training/Meetings

Salary: Up to £29,000 per annum (dependent upon experience)

Contract Type: Permanent

Hours: Full-time (35 hours pw)


Are you an experienced Motor Claims Handler fluent not only in English but also in either French, German, or Spanish? Do you have a strong background in cradle-to-grave claims handling and ideally experience with Bordereau?


Sedgwick Resource Solutions are seeking skilled professionals to join our team in a remote capacity, with only occasional visits to the office for training or team meetings. This is a fantastic opportunity to use your language skills and insurance expertise in a flexible, supportive, and ever evolving environment.


Your Key Responsibilities:

* Handle motor insurance claims from first notification through to final settlement
* Communicate confidently and fluently with colleagues and stakeholders in English and French, German, or Spanish
* Manage claims in line with company procedures and regulatory requirements
* Liaise with insurers, policyholders, and third parties to ensure timely and accurate resolution
* Maintain and update bordereaux reports (preferred but not essential)
* Deliver empathetic and professional service throughout the claims process


What You’ll Bring:

* Proven experience in cradle-to-grave motor claims handling
* Fluency in English and either French, German, or Spanish (spoken and written)
* Ideally, experience with Bordereau
* Strong attention to detail and case management skills
* Ability to work independently in a remote setting while staying connected with the wider team


What We Offer You:

* Fully remote working with occasional office visits for meetings/training
* Supportive and inclusive team culture
* Opportunities for career development and progression within a global company
* Group income protection
* 25 days annual leave + bank holidays
* Pension, reward, and recognition scheme
* Health & Wellbeing Benefits: gym discounts, cycle to work scheme, eyecare vouchers
* Digital GP App
* Life assurance


Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.


Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.

Where roles are advertised as remote working successful candidates will be required to work in the UK only

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