Join to apply for the Remote Customer Experience Associate role at DEKALOGIC
This is a FREE 5-day, fully-funded, pre-employment training programme to prepare you for remote roles and which includes nationally recognised qualifications. The programme is totally free (government funded) but some eligibility conditions will apply.
Programme Topics Include
* What is Remote & Hybrid Working?
* How To Set Up Your Home Office
* How To Stay Motivated
* Maintaining a Positive Mindset
* CV Workshop
* Application Support
* Customer Service & Business Admin Skills
* Equality & Diversity at Work
Customer Experience Associate Job Overview
In a remote customer service job, you'll handle customer inquiries and provide solutions, creating a positive experience. These work from home & hybrid customer service jobs demand a mix of talents, such as communication and problem-solving.
Responsibilities Include
* Professionally process outbound sales and/or customer service calls
* Respond to customer questions.
* Resolve customer issues.
* Record and verify accurate information on all calls.
* Maintain consistent, reliable attendance standards.
Seniority level: Entry level
Employment type: Full-time
Job function: Customer Service
Industries: Administrative and Support Services
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