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Trading manager

Croydon
Morrisons
Trading manager
Posted: 28 August
Offer description

We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with almost 500 stores and an online home delivery service.

Our business primarily focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We are recruiting a high-performing Trading Manager to help our business grow and succeed.

Ensuring our stores are fully stocked is key to providing a fantastic customer experience, which is why this role is vital to our success. The Trading Manager is responsible for delivering the best availability and standards across all departments, ensuring compliance with legal and safety requirements.
Reporting to the Store Manager, your responsibilities will include:

* Leading the team to achieve the highest standards and ensure the best shopping experience for every customer
* Planning and organising current promotions and in-store events
* Listening to customer feedback and responding appropriately
* Ensuring market-leading product availability across the store
* Collaborating with other managers to lead a supportive, performance-driven department
* Managing staffing routines, including scheduling, absence, performance, and talent development
* Providing training to empower the team to perform their roles effectively
* Motivating colleagues to work confidently across departments
* Identifying and developing talent within the department
* Building effective relationships with other operational departments
* Leading colleagues to achieve outstanding performance against targets
* Taking a leadership role within the store
* Planning resources thoroughly to meet store needs

How do we say thank you?
You will play a vital role in our business and have a significant impact on our success. We offer excellent training, support, and ongoing development, along with a competitive salary and superb benefits package.

Our benefits include:

* A generous bonus scheme
* An attractive pension scheme
* Private healthcare
* Colleague discount (shareable with friends and family)
* Family-friendly policies, including 26 weeks maternity and adoption leave, neonatal and fertility leave

No doubt you'll have shopped in our stores before, but why not explore some of the areas our customers don't see, such as our warehouses and colleague canteens? Take a virtual tour here.


About you

Whether you have retail experience or come from hospitality, service, or travel & tourism, if you are passionate about delivering exceptional customer service, we want to hear from you.

What do we need from you?

* Experience managing a team in a fast-paced environment
* Excellent communication skills to share knowledge and best practices
* The ability to build and maintain relationships with key stakeholders
* Adaptability to change and the ability to challenge effectively
* Active listening skills to respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.


About us

With over 125 years of experience, we love providing our customers with a shopping experience they can’t find anywhere else. With nearly 500 stores across the UK, our colleagues work as one team to provide essential food, excellent service, and a lively shopping atmosphere. Our customers keep coming back because of our focus on freshness and quality.

As the UK’s 5th largest supermarket, we offer great value and quality fresh food to over 11 million customers weekly. Our commitment to freshness is evident as we prepare more fresh food in-store than any other supermarket. It’s fast-paced and challenging, but our friendly team is dedicated to exceeding customer expectations.

At Morrisons, we invest in our colleagues and industry-leading training programs. Many of our store managers started on the shop floor, gaining firsthand experience to better support colleagues and serve customers effectively.

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