Position Title - PROJECT WORKER
Reports to - Local Service Manager
Travel Requirements - UK Driving License, candidate should drive own car.
Job Purpose - To provide high-quality, person-centred support to enable and empower clients to develop the skills necessary for independent living.
Summary - This job sits within Sanctuary Supported Living (SSL), which helps people to live independently by providing high-quality, registered and non-registered specialist support and housing services.
The job holder will ensure they fully understand and fulfill their responsibilities regarding Health & Safety and Equality & Diversity at all times.
This profile is not an exhaustive list of duties; other activities requiring similar skill levels may be carried out.
Key Accountabilities
1. Provide high-quality, person-centred support to enable clients to develop skills for independent living within legislative, regulatory, and best practice frameworks.
2. Establish professional relationships with clients, using clear communication to promote independence, develop daily living skills, and social engagement, while maintaining personal choice, privacy, and dignity.
3. Assist with budget setting, managing voids to achieve optimum occupancy, minimizing rent arrears, and maximizing income from managing agents to contribute to scheme viability.
4. Provide intensive housing management to help clients maintain their tenancy, stay safe, and understand their rights and obligations.
5. Support clients in understanding and planning their support packages, focusing on positive outcomes to maximize potential and enable exercise of choice and control.
6. Offer advocacy support to clients and their families to maximize independence and personal potential.
7. Coordinate with external agencies to ensure clients receive maximum support and can access and maintain community integration.
8. Implement safeguarding principles and responsibilities to ensure client safety and mitigate risks to stakeholders and the business.
9. Promote safe practices and conduct risk assessments within legislative and business protocols, escalating issues as necessary.
10. Contribute to special programmes and projects supporting the Group’s objectives.
Qualifications and Attainments
* Literacy and numeracy equivalent to at least GCSE Grade C in English and Maths; NVQ Level 3 in Health & Social Care or willingness to work towards.
Work Experience
* Knowledge of relevant legislative and regulatory requirements.
* Proven experience working with the relevant client group.
* Understanding of key needs and services for the client group.
Skills Required
* Good understanding of written and spoken English.
* Effective communication skills.
* Strong interpersonal and customer care skills.
* Positive and accepting approach to clients with diverse needs.
* Ability to keep accurate records and communicate relevant information clearly.
* Ability to perform simple, accurate calculations.
* Proficiency in email and internet communications.
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